The Internet is an amazing tool. It has the power to change the way we live and we're starting to see that potential today. With only a few mouse-clicks you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It's important to mycandles.org that we help our site visitors retain their privacy when they take advantage of all the Internet has to offer.
We believe your business is no one else's. Your privacy is important to you and to us. So we'll protect the information you share with us. To protect your privacy, mycandles.org follows different principles in accordance with worldwide practices for customer privacy and data protection. Most importantly:
We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone.
We’ll use state-of-the-art security measures to protect your information from unauthorized users
You can browse our site without telling us who you are or revealing any personal information about yourself. However, once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers located in the United States.
We may collect and store the following personal information:
- your email address and physical contact information.
- transactional information based on your activities on the sites (such as buying a candle, adding a comment or data that relates to your account
- community discussions, chats, dispute resolution, correspondence through our sites, and correspondence sent to us.
- other information from your interaction with our site, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the site, ad data, IP address and standard web log information, and when available, geo-location of any registered mobile device.
- additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you questions online to help verify your identity).
- information from other companies, such as demographic and navigation data.
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create an account on the site. We use your Personal Information for six primary purposes:
- provide the services and customer support you request
- resolve disputes and troubleshoot problems
- prevent potentially prohibited or illegal activities
- customize, measure and improve our services, content and advertising
- tell you about our services, targeted marketing, service updates, and promotional offers based on your communication preferences
- compare information for accuracy, and verify it with third parties.
If you choose not to register or provide personal information, you can still have limited access to content through mycandles.org. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services. If you do not want us to communicate with you about other offers regarding mycandles.org or very carefully selected partners, products, programs, events, or services, you may deselect the option to that allows us to send you marketing messages from mycandles.org or our partners.
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time in the “My Account” area of www.mycandles.org. There, you can:
View and edit personal information you have already given us
Tell us whether you want us to send you marketing information,
Sign up for electronic newsletters about our services and products
Register. Once you register, you won't need to do it again. Wherever you go on mycandles.org.com your information stays with you.
mycandles.org strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained below. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United States or any other country where mycandles.org, its subsidiaries, affiliates or agents are located.
You also have a significant role in protecting your information. No one can see or edit your personal in-formation without knowing your user name and password, so do not share these with others.
As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
When you register, we create your profile, assign a personal identification number, and then send this personal identification number back to your hard drive in the form of a cookie, which is a very small piece of code. This code is uniquely yours. It is your passport to seamless travel across mycandles.org.com, allowing you to view content, without having to re-input information you've already provided. Even if you switch computers, you won't have to re-register, just use your user name and password to identify yourself.
We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety. A few important things you should know about cookies are:
- Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
- You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our site or services.
No Spam, Spyware or Spoofing
We and our users do not tolerate spam. Make sure to set your mycandles.org notification preferences so we communicate to you as you prefer. You are not licensed to add other mycandles.org users to your mailing list (email or physical mail) without their express consent.
To report mycandles.org-related spam or spoof emails to mycandles.org, please forward the email to Help@mycandles.org. You may not use our communication tools to send spam or otherwise send content that would violate our terms and conditions. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community (via Refer-a-Friend or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.
What we do with the information you share
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your use of mycandles.org, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer.
We occasionally hire other companies to provide limited services on our behalf, including content filtering, website design, or answering customer questions about products or services. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
mycandles.org will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on mycandles.org;
(b) protect and defend the rights or property of mycandles.org and,
(c) act in urgent circumstances to protect the personal safety of users of mycandles.org, its websites, or the public.
Updated: May 16, 2011